St Michaels Hospital

I was admitted in July 2018 having been brought in by ambulance; I was struggling to breathe after a severe sore throat for 48 hrs. I was quickly diagnosed with epiglottitis amp; it was explained that it was life threatening. The speed of the diagnosis amp; the subsequent treatment by all members of staff was excellent. The Drs calm but easy to understand amp; thorough explanation about the severity amp; treatment was excellent amp; we were so grateful. Myself, husband amp; family etc, are more grateful to all of the Drs, Nurses amp; support staff than they will ever know. Saying ‘thank you’ just didn’t seem enough. The ward was obviously new and most patients (myself included), had a private room. The ward was clean amp; well equipped. All the staff were approachable.

Reply from University Hospitals Bristol NHS Foundation Trust
Tue, 24 Sep 2019 18:24:23 +0100

Thank you for taking the time to leave a comment. We are delighted to hear about the wonderful care and treatment you received during what must have been a very worrying time for you and your family. We appreciate your kind words about our staff and will pass your comments on to the team. Thanks again, and we hope you are doing well. UH Bristol

Reply from University Hospitals Bristol NHS Foundation Trust
Tue, 03 Sep 2019 17:22:57 +0100

Thank you for taking the time to leave us a comment. We are delighted to hear about the level of care you received from the team, and that they were able to put you at ease after your previous experience. I will pass your comments on to the team as I know they will appreciate your kind words. Thanks again, and we hope you are doing well. Kind regards, UH Bristol

Reply from University Hospitals Bristol NHS Foundation Trust
Tue, 03 Sep 2019 17:34:44 +0100

Thank you for leaving us a comment. It’s great to hear about the wonderful care you received from all the staff on ward 78. We really appreciate your kind words and I will pass your comments on to team. Thanks again, UH Bristol