Retreat Lodge

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  • Care Provider Information

    Retreat Lodge provides accommodation and personal care for up to seven people who have learning disabilities.

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  •  Care location and near by additional services
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  • Patient Ratings
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  • Frequently Asked Questions about Care Homes in Thornton Heath.

    Retreat Lodge is approximately 0.6 mile(s) away from Thornton Heath. More information

Anonymous
Review date :Aug 28 2013
Price quoted extortionate - "due to complexity of needs". Care given did not justify this at all. Food largely carbohydrate / junk. Activities practically zero. Commitments made not kept - they said they would take the young man to therapy - but weren't able to due to "staff shortage", and didn't consider it necessary to let us or the therapist know. He came home wet and soiled, despite a full assessment making it clear that all personal hygiene etc. needed supervising. Fish and chips 5 times in 9 days is ridiculous. Hugely unimpressed.

Original Comment
Review Score 3 out of 5


Anonymous
Review date :Aug 28 2013
Price quoted extortionate - "due to complexity of needs". Care given did not justify this at all. Food largely carbohydrate / junk. Activities practically zero. Commitments made not kept - they said they would take the young man to therapy - but weren't able to due to "staff shortage", and didn't consider it necessary to let us or the therapist know. He came home wet and soiled, despite a full assessment making it clear that all personal hygiene etc. needed supervising. Fish and chips 5 times in 9 days is ridiculous. Hugely unimpressed.

Original Comment
Review Score 3 out of 5


Anonymous
Review date :Aug 28 2013
Price quoted extortionate - "due to complexity of needs". Care given did not justify this at all. Food largely carbohydrate / junk. Activities practically zero. Commitments made not kept - they said they would take the young man to therapy - but weren't able to due to "staff shortage", and didn't consider it necessary to let us or the therapist know. He came home wet and soiled, despite a full assessment making it clear that all personal hygiene etc. needed supervising. Fish and chips 5 times in 9 days is ridiculous. Hugely unimpressed.

Original Comment
Review Score 3 out of 5