CC Health Care Limited is a provider of care near Westcliff-on-sea and provides a list of services and facilities listed below if available. This provider has 1 reviews with a rating of 5 out of 5.
Care location and near by additional services
CC Health Care Limited
May 30 2019
The team of carers looked after my mum in her home in her last 2 weeks of life as part of the palliative care package. They could not have been more caring, gentle, positive and supportive. Over the years we had used a number of carer companies and CC Health Care were the best by far.
They spent time getting to know mum and always tried to introduce a new member of the team. Each person who came worked to a very high standard of care both practically and emotionally. They had initiative, common sense and a calm, patient manner. They helped me and my sister with tips to help mum drink and eat and be more comfortable. They supported us every step of the way, celebrating the good days and cheering us up on the bad days. Their knowledge and experience gave us confidence in ourselves as well as the service. Their empathy and compassion were truly remarkable.
Best of all, they valued mum as a person (not just another old person). They could see past her dementia to the person beneath. When they entered the house it was filled with laughter but they also respected mum's desire for peace and quiet.
Nothing was too much trouble for them - they stayed longer than the allotted time if the tasks took longer, as mum did not like to be rushed. They rearranged their schedules to accommodate an extra visit for mum's increasing needs. They attended to all her needs as though she was their own mum - taking extra care with the hoist so ensure she was comfortable, keeping her warm while washing or changing the bedclothes. They never showed any frustration and they didn't talk down to mum or try to jolly her along. They really understood mum and showed her so much respect and love.
This is care as it really ought to be. If you or a loved one are able to use this service you will soon realise how lucky you are. Original Comment Report...
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