The Somerfield Hospital

Reply from BMI Healthcare
Thu, 25 Oct 2018 09:42:02 +0100

Please accept our sincere apologies for this miscommunication. The elective surgery was postponed from the 25th October 2018 due to an inappropriate theatre start time of 6pm. This is not best practice for day case procedures and for patient safety. Following discussion with the Multidisciplinary team (MDT), on the 23rd October 2018, it was agreed that to follow best practice, this operating list would be postponed to a more appropriate and safe time. On the 24th October 2018, it was agreed with the MDT that the planned surgeries would be rescheduled to the 29th October at 7am. After informing our patients on the 24th October that this list was being rescheduled to the 29th October, due to unforeseen Consultant commitments, the list had to be further rescheduled to the 5th November 2018 at 7am. The patients were later informed of this reschedule one hour later. We fully understand and apologise for the disruption this has caused. Patient safety is the priority for elective surgery and we would not wish to put any patient at risk. We apologise for the inconvenience. The Director of Clinical Services also apologies for the misunderstanding in the reason for the postponement as this was ultimately for patient safety reasons. Processes have been reviewed to ensure theatre list start times are appropriate and safe for all patients.