The South Cheshire Private Hospital

After being treated at BMI for a back problem i had, i was waiting for my follow up appointment which never arrived. I called up to book my appointment only to be told the DR i saw had now left and taken my notes with him. So i was back at square one. I was then told they would get back to me with the name of a new back specialist for me to see, they never got back to me. Very poor service considering this is private healthcare!

I have been both a inpatient and outpatient at Leighton Hospital for 37 years and have always been looked after well and treated with care and respect. My last visit was as an outpatient, I was seen on time and found the facilities clean. I have nothing but praise for the nurses, doctors and others that work there. Keep up the good work.

I came to see Urologist a month ago when they decided I needed an ultrasound scan and a cystoscopy. I was satisfied that everything went well however, I received an invoice today despite me being an NHS patient. When I rang the hospital they denied all responsibility, blaming the invoice on radiology staff at Leighton. I then rang the finance department at Leighton (number was on the invoice) who are looking into it but the person who sent it to me is away. In the meantime, I am left with an invoice demanding money I cant afford to pay within 14 days. This is not the service I expect when I attend an NHS appointment