Peninsula NHS Treatment Centre

Absolutely fantastic service from reception to consultant surgeon. I was a bit apprehensive and scared but put at ease right from the start by the professionalism and obvious skill and ability of all the staff I met. The operation itself was a weird experience, I cant think of any other word to describe it..... BUT totally painless and quick. Performed by a very skilled and experienced surgeon that oozed confidence. The after care, eye drops regime etc was thoroughly explained to me and the chart for recording the days / times is very easy to follow and a great help. Thank you, thank you the improvement was almost instant, certainly after a couple days anyway. Great service... when can I have next eye done please ? Steve Robertson

Reply from Care UK
Mon, 22 Jul 2019 14:46:19 +0100

Thank you for taking the time to leave your comments about the care you received at the Peninsula Treatment Centre. We understanding that you were not happy with the care you received. If you would like to contact one of our Clinical Managers to arrange a meeting please do so by calling 01752 982410. We take all patient feedback seriously and are always looking for ways in which we can improve the services we offer to our patients.

Reply from Care UK
Mon, 17 Jun 2019 08:51:48 +0100

Dear Linda, I am so pleased to hear that you were very happy with the service you received at the Peninsula. All staff within the centre work diligently to ensure a quality service to all our patients. One of our values is to put the patient at the centre of everything we do and when we received feedback such as yours then we know we are getting it right. I hope all went well for you in May and you continue to make a good recovery. all the very best the Peninsula team.