Fitzwilliam Hospital

I recently visited the hospital for an ENT appointment with the specialist after months of ongoing issues. I was very pleased with the way the specialist allowed me to list my symptoms and did not interrupt with further questions. Once I had finished he addressed each symptom in the order I mentioned them prompting for more information and asking about other possible related symptoms I had not mentioned. We proceeded to a nasoendoscopy (camera up the nose and down the throat) which was painless and quick after which the specialist assured me there was nothing overly-untowards happening and putting my mind at rest. He then provided his diagnosis (which I had already been suspecting amongst other things after doing my own research) and informed me what I needed to do in order to begin to fix the issue and alleviate symptoms. I felt totally at ease and reassured throughout the whole session and cannot thank the specialist and staff enough for their assistance in what has been an uncomfortable ongoing issue for many months.

Reply from Ramsay Healthcare UK Operations Limited
Mon, 29 Jul 2019 09:45:10 +0100

Thank you for leaving your feedback on your recent experience at Fitzwilliam Hospital, for ENT. We are really pleased that you felt at ease and we have shared your comments with the staff. Wishing you all the best.

From the first consultation all the staff were excellent and professional cant thank them enough. I wouldnt hesitate to recommend to anybody if I was asked keep up with the great work.

Reply from Ramsay Healthcare UK Operations Limited
Wed, 28 Aug 2019 19:36:43 +0100

Thank you for leaving your feedback following your visit to Boston West Hospital. We are pleased to hear that you felt well informed and found the staff professional and caring. We wish you all the best in your recovery.