Langley Green Hospital

Last year I end up hear at Langley green and naw on the mend and learning how to deal with a life time illness but thank to the staff on Jay wing and adt team I now can cope I still have bad days but ha Im hear and alive the staff r grate all of u much love and thanks kieran

Reply from Sussex Partnership NHS Foundation Trust
Tue, 03 Jul 2018 13:36:13 +0100

Thank you for taking the time to write your review. I am really saddened to hear that your stay was traumatising. I would like to invite you to speak with me so I can hear first-hand about your experience or if you would prefer my email address is Isobel.clarke@sussexpartnership.nhs.uk Kind regards Isobel Clarke Clinical Specialist Occupational Therapist Langley Green Hospital 01293 590400

Reply from Sussex Partnership NHS Foundation Trust
Thu, 14 Jun 2018 10:22:54 +0100

Dear Sir or Madam I am sorry to hear of your experience when visiting the Reception at Langley Green Hospital. As you will appreciate patients confidentiality is paramount and our reception staff are frequently asked my members of the public to confirm if a patient is in the Hospital which they are, quite rightly, unable to do so. We do expect our staff to be professional, courteous and welcoming at all times as we endeavour for every visitor to have a good experience when using our services. Your experience has been brought to the attention of the admin lead for the department who will ensure your experience is discussed with the Reception team. Thank you for taking the time to write your review. If you would like to discuss your experience further please do not hesitate to get in touch with me Katy Stafford, at Langley Green Hospital by email or phone katy.stafford@sussexpartnership.nhs.uk 01293 590400 Kind regards Katy Stafford Clinical Lead Nurse Manager Langley Green Hospital