St Georges Hospital (Morpeth)

Reply from Northumberland, Tyne and Wear NHS Foundation Trust
Mon, 17 Dec 2018 17:39:52 Z

Thank you for taking the time to provide this feedback. We are sorry that the service has not been helpful to you. We would welcome the opportunity to discuss the concerns you have raised in more detail, however we would not be able discuss individual patient information without their consent. Please contact us on 01670 501864 to speak to the clinical manager. Kind regards, Kathryn Elliott Community Clinical Manager, Access (North)

After taking the step asking for help I finally though that something would help me. After only a couple of weeks and 2 changes of medication that again has done nothing. A call I made to a member of staff ended in what I already believe in that iam a burden and worthless . Again a phone call to be told I was discharged and an assessment would be required again. however it was quite apparent that they no longer wanted to help and that if I wanted to complain to a manager I could do so on Monday 2 days away. now no medication no help and the feeling of worthlessness and a burden. Told to see own doctor who would be able to try different medication. yes I will wait to make an appointment on Monday and will probably have to wait 2 weeks to see the doctor. I think not!!!!!! In life it seams it either lasts or ends

I was admitted in december 2014 on a volantary basis for treatment of depression,anxiety and panic attacks.I have to say that without exception all the staff were very professional and helpful.The medical help I received is helping me a great deal and I now feel much more confident about my future.I would like to thank everyone concerned for their help. There is only one negative I would like to add to my view and that is the forthcoming smoking ban for the patients.As someone who has spent over a week there I can say that in my opinion this ban is cruel on the residents.They already have no access to alcohol(that,of course I can understand)but I witnessed how important a cigarette was to them....to me it seems like someone is taking away there only comfort.I dont suppose my view will change anything but I can only foresee it causing problems both to the patients and staff who will have to try and stop them.I can only hope that someone in authority reviews this ruling. regards Alan Picton>