Patient Ratings | ||||||||||||
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By: | Fay Fitzpatrick |
| Oct 16 2018 | |||
I had to have a tooth extracted and was very very nervous and was contemplating going somewhere where I could have either general anaesthetic or sedative. However, my dentist at Alder Road said I could have a think about it and let her know. I decided to go back to her and be 'brave'. She gave me the worst case scenario which would be if the tooth broke during the extraction process, but reassured me that if that happened she would stop and review. She also said that if at any time I wanted her to stop, all I had to do was raise my hand. The needles were painless, all I felt was a rocking motion while the tooth was being eased out and I couldn't believe it when she said 'that's it' and there was my tooth cleanly extracted. Both the dentist and her dental nurse were lovely and reassured me at all times. I will no longer fear having any treatment. I have had some bad experiences with other dental practices but definitely not here. The reception staff are helpful and pleasant too. |
By: | Marie G |
| Feb 11 2018 | |||
Last Friday, the day before a special birthday celebration my existing front bridge teeth fell out. Panic!. On dialing for emergency treatment the dentist was able to fit me in at extremely short notice (my regular dentist being unavailable). He successfully managed a complicated temporary fix which enabled me to enjoy my special evening. I will now have more time to consult with my regular dentist future treatment. Thank you for saving my party day. Marie. Reply from Alder Road Dental Surgery Tue, 20 Feb 2018 15:06:55 Z Thank you for taking the time to leave us a review we really do appreciate your comments. We are glad we could help you to still celebrate your special birthday and hope you enjoyed your evening :) |
By: | C B |
| Jan 9 2018 | |||
I have been with this surgery for quite a few years now. Recently my original crowns (first put in when I was a lad!) needed replacing. A treatment plan was readily produced. It was completed efficiently, promptly and without hassle as part of their professional service. I have always found the staff to be friendly and polite. Reply from Alder Road Dental Surgery Fri, 12 Jan 2018 11:31:34 Z Thank you for your lovely review we really appreciate you taking the time to give us this feedback. Your kind comments will be passed on to all the team. We look forward to seeing you on your next appointment. Thank you again. |
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