- Dentist Information
- Gloucestershire Dental Access Centres is a dental surgery near Gloucester and provides a list of procedures with a price list listed below if available. The surgery has 27 reviews with a rating of 3.2 stars out of 5.
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Dentist Location and near by additional services
Patient Ratings
Excellent 15Good Ok Poor Terrible 12Patient Reviews
Gloucestershire Dental Access Centres
By: Anonymous Rating:.. 
Feb 17 2019 I found it to be an amazing service. My 13 year old had been up all night with toothache. I called the Sunday morning and was told the Triage nurse would call me back. Within half an hour she had called, I explained my daughter had been up all night with toothache and paracetamol and ibuprofen wasn’t touching her. The Nurse booked an appointment for 1pm that day. My daughter was extremely nervous but the dentist explained everything to her and took his time. She needed X-rays and a temporary filling so an injection was needed. The Dentist was one of the best we had ever seen and the nurse was amazing too, both constantly reassured my daughter throughout . The nurse even held my daughters hand. Couldn’t recommend this service enough, fantastic!! Thank you
Original Comment Report...Reply from Gloucestershire Dental Access Centres
Mon, 18 Feb 2019 18:27:01 Z
Thank you for taking the time to provide us with this lovely feedback and we are very pleased that you are happy with the care that both you and your daughter received at our Dental Access Centre. Your comments will be forwarded to the Dental Services Manager who will share it with their team. Best wishes, Service Experience Team, Gloucestershire Care Services NHS Trust.Gloucestershire Dental Access CentresBy: Anonymous Rating:.. 
Jan 2 2019 - Rude and patronising receptionist - Receptionist hung up on us so we had to ring back - Made to feel stupid for ringing them and asking for help - Did not care at all about the pain I was in or reason for phone call - Highly do not recommend - Jobsworth Already made a complaint to yourexperience@glos-care.nhs.uk
Original Comment Report...Reply from Gloucestershire Dental Access Centres
Thu, 03 Jan 2019 15:03:26 Z
Thank you for taking the time to give us your feedback, but I am so sorry if you received a poor reception from our Dental Access Centre this week. We have received your complaint to our Patient Experience Inbox at yourexperience@glos-care.nhs.uk (Tel. 0300 421 8313) and I have responded to you today from there. We will take it forward for you without delay, but again please accept our apologies. Best wishes, Patient Experience Team, Gloucestershire Care Services NHS Trust.Gloucestershire Dental Access CentresBy: Rob Rating:.. Sep 16 2019 I was told to call here by 111 as I was in extreme pain, with an infected tooth. The member of staff basically told me in a rude and unhelpful manner how 111 were wrong to tell me to contact them and made it seem that I was my fault and I was wasting her time by calling and it was for me to sort myself out. She was arrogant, condescending, self opinionated and extremely unprofessional. I asked to speak with her practice Manager to be told that she was the Reception Manager (what ever that is) and I could not speak with anyone else. Very rude and unhelpful, and the last thing you need when you’re in pain. She should not be in this role in any shape or form. She considers herself to be way above her pay packet, and made my Friday 13th, exactly that. I hope I never have to deal with someone so rude again.
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