Patient Ratings | ||||||||||||
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By: | Sue Hughes |
| Mar 9 2022 | |||
Dentist Bryan Xavier was amazing today 1 extraction & 1 filling , Bryan was so professional ,caring & gentle , put me at ease as I am a nervous patient , highly recommend Bryan he was amazing. Sue Hughes |
By: | Anonymous |
| Jul 14 2019 | |||
Called after contacting 111 and given the address by them. After contacting them by telephone, the lady on the other end of the phone booked us in but informed us that if we can get there earlier, all the better. Which we consequently did; and on arrival no one in the waiting area. all good so far, necessary forms filled in, and whilst we were doing this others came through the door. Short notice ones like ourselves and two appointments.. All fine.. The two appointments went in on time, all well and good, no problem with that. But the receptionist put folk in front of us, who came in after us!! Very poor!! When eventually called, in the chair for no longer that 5 minutes. Cough up the money, Ta very much! Shouldn't loose folk in who came in after you (Also short notice) before you.. No toilet facilities, multiple signs "Toilet broken, again" Informing people.. If thats the case why not have it repaired properly? once is all thats needed if it's done properly in the 1st place.. Hence the "Generous" 2 star rating from me.. Get your act sorted.. No more to be said! |
By: | Angela |
| Jul 12 2019 | |||
I made an appointment easily for the day I required. I was told what it would cost and told to pay after the first appointment. I needed a full set of dentures and a front tooth removed. I paid the full amount for all treatments upfront. All went relatively well until the dentures had to be fitted. They did not fit at all. The dentist had to grind them down just to get it in my mouth. They were also the wrong colour as no colour chart was used. Bottom teeth were too long and had to be ground down. As I had an extraction I was told to go away and wait for the gums to heal and shrink before coming back for a new set of dentures as these were no good. Well on my return visit the story changed, I was told they could only resize them, not a new set. If I want a new set I need to pay again!!!!. Only after I refused this and insisted on a new set, was I then told they would get a new set made. Needless to say another 4 appointments and time off work to get this done. Everytime from the beginning appointment felt rushed and not listened to. All the dentists can say 'don't worry' then rush you out. At last I now have the new set, bottom denture comes loose as soon as I eat. Have to glue it in. I'm afraid I won't be back, worst dentist I have ever been to! |
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