Was referred here for my daughter to have a couple of teeth out, everything went fine on that appointment, however went back today after being told to book in for a check up and driving over 22 miles there and 22 miles back. That she can't register there (after being told we could by two different dentists on previous appointments) as they are now somehow full. Didn't even even look at her teeth today so I don't know what I signed for or why they bothered booking her in for an appointment?! I fully intend to complain regarding how I was spoken to today by a female dentist as soon as I can get through on the telephone! Rubbish practice that have no people skills, phone around and find a better dentist, as we did today!!

This is my usual dentist & when my wisdom teeth started coming through they were causing me pain so i booked an appointment with them upon consultation my dentist said i’d got an infection in both sides of my wisdom teeth & prescripted me anti biotics to ease the pain and try to clear the infection, he told me i’d be best off having them out & referred me to the hospital to have them out after being on the waiting list for months i’d got a letter about my oral surgery to be performed this morning, arrived at the hospital, booked in to my appointment turns out they couldn’t perform the surgery because my dentist send the wrong x-ray & forwarded what looked to be a 70 year old mans teeth!! Appalled!!!!! where is your organisation? especially when you have to pay for these appointments!

My son was referred here to have braces fitted. On the first appointment they told me son he had poor hygiene and to come back in a week for a review. My son brushes twice a day usually and started brushing 4/5 time to make sure he would not be turned away again. Then the following week they said his teeth are cleaned and come back next week. He went back today and they said oh fill out a consent form to authorise the fitting. So a month later we are no further forward. The dentist treated me son, my husband and father with no respect for the time spent taki my him in and out of school. He was rude to my son who is 14 and did everything they asked of him. In the end we said no to allowing them to fit the braces and we are going to the branch in Penn. Absolutely shocking experience and rude staff! I do not recommend that anyone uses this practice!!