I’m a very nervous patient, having had horrible experiences at the dentist as a child. I’ve tried many dental practices but none are as good as The Dental Tree at Exeter Close. My first visit was for a temporary filling for a broken tooth, I explained to the dentist and the nurse how nervous I was and they were lovely and put me at ease. The temporary filling lasted an amazing 2 months but unfortunately came out last weekend so I phoned to book an appointment. The receptionist was great, sympathetic about my problem tooth and booked me in for a permanent filling. Unfortunately there was a mix up and my appointment had been booked in two weeks later! Most places would have turned me away but the lovely receptionist found a gap in the diary allowing me to be seen that day, for another temporary filling but I had to wait. Waiting was not an issue as the waiting area is comfortable and has a tv, so that quickly passed the time! Again I was seen by a great dentist who took the time to listen to my worries and explain what can be done for me. The treatment was carried out quickly and I felt at ease. I did actually cry as I was so relieved it was over but the staff were lovely and didn’t make me feel silly! I’m booked in again for the permanent filling in two weeks and I’m sure I won’t have a sleepless night beforehand this time as I know I’m going to receive wonderful treatment from all staff at the practice. Thankyou ??
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I am a very nervous patient but felt at ease straight away by the lovely dentist and nurse, I had a root canal and it was all over before I knew it the dentist was brilliant. That’s my dentist now, a big thank you to everyone at the dental tree.
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I may only have had two appointments with this practice but each one was easy to book and I have always dealt with friendly people both on the phone and at the practice. The reception and waiting room are clean and comfortable and I love the fact the reception desk is separate from the waiting room in case your nervous about discussing anything no one can over hear you :-) I have never waited more than 3 or 4 minutes to be called for my appointments and the dental staff I have met are always smiling and very pleasant. They are clear about what they are doing and the options and happy to answer questions. I was in and out in 10 min for my check up today. A great practice all round!
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