I hadn't visited the dentist in over 10years as, a bad experience as a teenager has set me up for a crippling dental phobia. My partner convinced me to attend, and I saw his dentist. He put me at ease so much, and managed to do a small amount of work, then referred me to the dental phobia clinic for sedation to finish the work. Between this dentist, and the amazing dentist at the clinic we worked to make me more comfortable. It took over a year, but I was finally at a stage where I could have treatment. Unfortunately this dentist left Liverpool road, and I have a new female dentist. She has so far lacked any compassion with my nerves and anxiety, and not put me at ease at all. I had a small filling needed doing, and it took so much effort on my part to allow her to do so, but I did. On finishing I was informed it might still need a root canal or extraction, but we shall wait and see. I was upset, as if she thought it needed that in the first place, why didn't she just do it?! She knew how anxious I was and that the small bit of work was insanely difficult, and she was happy to put me through more? Lo and behold, a month on I had a huge abscess and needed more work. Work I've been unable to get done because she has made me so anxious it's set me right back to the start. I've since had two abscesses, both which I've been unable to attend the surgery for as I've had a panic attacks just on ringing, it's that bad I can't even come to get antibiotics because I'm terrified. So yea, thanks for setting me back and 'helping'
Original Comment Report...

I have visited this Practice several times now and have only ever experienced helpful courteous and polite reception staff. As for the lead Dentist, they are the number one. Helpful, skillful and treats the children in a manor that makes them actually like to visit the dentist. Keep up the good work and long may it continue.
Original Comment Report...