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Patient Ratings | ||||||||||||
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![]() | By: | Ines Eleuterio |
| May 2 2022 | ||
I have been with Peachcroft Orthodontics since 2008 and I found the service excellent. I had braces for 1.5 years and my teeth were made straight in a professional and very efficient way. After that I did wear retainers until they broke last year, so they lasted 12 years. Last year I contacted Peachcroft Orthodontics in order to get a replacement. The new retainers, contrarily to the previous ones lasted only 6 months. As there is no guarantee for this this, I contacted Peachcroft Orthodontics and explained my discontentment with the material, which I believe to be worse quality than the previous one. But I was told that the material is the same and I was unlucky. So no refund, or making new ones with no charge was an option. At this point I found another solution which suits me best. So altogether, I am very content with the services provided by Peachcroft Orthodontics during the time I did wear braces (2008-2009) as well as the retainers provided in 2009, but not at all happy with the more recent services provided in 2021. |
![]() | By: | Anonymous |
| Aug 8 2018 | ||
My daughter and I have been patients of Peachcroft over the last 2.5 years both having fixed braces. During our time there the staff have been exemplary in every way. They are friendly and helpful every time especially a staff member on reception. The nurses are wonderful and have done an amazing job at getting our teeth straightened. I would not hesitate to give the whole practice a glowing recommendation, it’s the most friendly, professional place I have ever had treatment at. |
![]() | By: | Anonymous |
| Jul 2 2018 | ||
Difficult to get hold of on phone.. it goes to answerphone even when they should be answering at that time. Takes 3 hours to get a call back if you leave a message.
Appointment due this week.. next available outside school hours is in 6 months.
Desperately understaffed with orthodontist who doesn't work holidays.
Bad start a few years ago at start of treatment plan as confusion over which teeth needed extracting.. very unreassuring much upset and arguments amongst professionals |
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