Having read a couple of rather negative reviews prior to my 7 year old's appointment I was somewhat apprehensive yesterday as I took him in for his appointment. I was, however, very pleasantly surprised. The staff there could not have been more charming, more professional or more knowledgeable. We were treated from the outset with great courtesy and this approach was shared by all staff we encountered, from receptionists, to dental nurses to the dentist herself. The attention given to my son was, I felt, first rate. Age-appropriate explanations were given and my son involved as far as was appropriate in determining the course of his own future treatment. A reasonable amount of time was devoted to the consultation and my son, after being rather nervous following a couple of unpleasant episodes with his own, not perhaps wholly sympathetic dentist, was reassured and left the surgery this time quite happy, keen to tell his mother everything that had happened. The facilities we saw were top notch, absolutely clean and looking brand new and our experience could not have been better. My thanks are due to all concerned.
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