Patient Ratings | ||||||||||||
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By: | Anonymous |
| Oct 4 2019 | |||
Highly recommended. Clean, friendly, expert and helpful. My son is a nervous patient and he is always treated with the utmost care and patience. Very happy. Thank you. |
By: | Dawn Ingram |
| Oct 4 2019 | |||
Very professional treatment, with clear explanations of what I need to do to continue with cleaning. |
By: | Anonymous |
| Oct 6 2019 | |||
The hygenist was professional and polite.
The cost of treatment had increased significantly with no prior notification. I would have appreciated automated notification or a letter.
The receptionist requires training on managing potential conflict as she was unable to respond politely or helpfully to another patient when challenged. She persisted in blaming the patient of a personal attack and accused him of being rude and upsetting her. As a bystander this was unprofessional and unhelpful. The other patient was definately unhappy but not rude, agressive or impolite.
I think the verification of health and lifestyle questions could be just that, a verification and not typed in from scratch every time so a few more mintes can be spent on my teeth. |
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