My crown came off so i booked an appointment to get it put back on. I come to the appointment and the dentist suggests i also get a clean as it is included in Band 1 and might as well do it. She cleans my teeth and puts back my crown and i leave the practice. 2 hours after, my crown falls again - i call the practice and let them know about what happened and they pass me to the nurse which tells me there’s nothing they can do so i request my money back as obviously the service i paid for failed miserably. They pass me back to the receptionist which then tells me that because i also got a clean and a check up, i actually paid for those services too which were honoured so no refund. Just great.
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