Patient Ratings | ||||||||||||
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By: | Anonymous |
| Sep 19 2021 | |||
On hold for 5 and a half hours never got through told I was number 1 in queue absolute joke of a place been number 1 for 2 hours |
By: | Anonymous |
| Apr 12 2019 | |||
After suffering for over a week with the worst toothache of my life, I saw my own local dentist as an emergency appointment in Seaford. I was told there was nothing wrong with my tooth and I would need to be referred to a specialist that could take up-to 18 weeks. I couldn't last 18 hours of that pain let alone 18 weeks so I called the out of hours emergency service in Lewes.. The receptionist was lovely and sympathetic and assessed my needs there and then. I was given an emergency appointment and within an hour was sitting in the dentist chair. The dentist diagnosed that I had a cracked tooth and explained the cause of my pain and the potential solutions to my problem. The nurse was so empathetic to my situation and explained the pros and cons of my treatment options and the professional rapport between the two of them was so impressive. They were both the epitome of what is great about the NHS and I can’t thank them enough.... If you’re in pain, don’t suffer in silence, seeking help here I couldn’t recommend highly enough! |
By: | Anonymous |
| Jan 20 2019 | |||
I cannot judge their treatments as I wasn't offered an emergency appointment.
I leave in Newhaven and Lewes emergency service did not have one.
They gave me the emergency line in Brighton. The lady in the line refused to help as I was outside their catchment area. I am not sure if this is legal but it is certainly a disgrace.
This happened today (20/01/2019).
The point of emergency is to give help. What If I was in Brighton for the weekend? Should I have packed and go to find a dentist where I live? It is absurd.
If there is a reply to this comment from NHS I would like to know if they can refuse treatment because of residence address. |
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