Patient Ratings | ||||||||||||
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By: | Anonymous |
| Jul 14 2019 | |||
I recently visited this dentist due to having sore gums and slight toothache. In the past I’ve had bad experiences with NHS dentists and resulted in going private. But one of my friends recommended this dentist to me saying that they were great. I went in and the dentist confirms I needed a small filling in the root and that I was suffering with gingivitis. I was told I would need to return at a later date to have the filling sorted. The receptionist made me an appointment the following week. Had the filling and had no problems since. Gums have stated to recover after the dentist recommendations. My whole experience from start to finish has been kind and professional. Not once was I worried about the treatment or the results. I highly recommend this dentist surgery |
By: | PSiReN |
| Jun 11 2019 | |||
After many years of neglecting my oral health; the practice and its staff have completely restored my confidence in UK-dentistry. During my short time (6-months) with the practice; the general state of my oral health is much improved and while there is still quite some way to go to fully stabilise the worst excesses of my lifestyle (chronic smoking, fire-breathing, a fair amount of rugby and far too much coffee for my own good), I feel like we're on a good road to recovery. There have been some staffing issues and quite a few changes of personnel, which has interrupted the smooth continuity of some of the care that's been provided, but that's understandable given how hard it is to retain health professionals in the South East. Overall, each of the staff has been attentive; the practice looks and feels light, clean and airy and I look forward to visiting the dentist again. Thank you - all of you. :-) |
By: | Anonymous |
| Dec 16 2023 | |||
First impressions: the receptionist didn't care. Said she'd left a message for me saying my appointment would be 15 minutes later. She hadn't. There is still a large banner outside advertising the fact they are taking new NHS patients and the website advertises this on all pages. It's not made clear when you make an appointment that this is a private dentist and they are not currently taking on new NHS patients. The building felt old, dirty and uncared for, and the staff were uncaring and ill informed. I'm not going back. |
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