I can't believe I used to enjoy visiting this practice. The dentist was gentle and meticulous in providing painless treatment, avoiding unnecessary procedures wherever possible. Now he has retired the only advantage offered by his replacement is the short waiting list. It may be inevitable that the previous patient overruns, but it should at least be acknowledged with an apology when being kept waiting half an hour before being seen. Having experienced a good dentist makes you aware of the shortcomings of others who bark out codes to their assistants instead of telling the patient about what they're doing and finding. Instead of discussing what options are available for treatment I was presented with a list of required fillings, all of which have cheaper alternatives. I would opt for the more expensive treatment if time was taken to explain why they are preferable, but it seems the only thing some want to discuss is how much they will be charging.
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