Patient Ratings | ||||||||||||
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By: | Katrina Parker |
| Dec 12 2017 | |||
4 years ago, I moved from a wholly private dental practise to The Castle Hill Clinic, mixed practise, on the personal recommendation of one of their NHS patients, as I wished to return to the NHS. I have found their service and treatments excellent. All matters are clearly explained, so I'm fully informed with regards to any treatment needed and my choices about them. The staff team are efficient, helpful and friendly, making 'the trip to the dentist' a relaxing and comfortable experience as possible. I have and will continue to recommend the practise to others. Reply from CASTLE HILL DENTAL CARE LIMITED Thu, 14 Dec 2017 09:59:48 Z Thank you so much for your kind words. At Castle Hill Dental Care, we do try our very best to take the time to explain the treatment and all options available to you so that you can make an informed decision. The team do all they can to make your experience as relaxed as possible. |
By: | Anonymous |
| Dec 8 2017 | |||
The dentist at this branch referred me to their plush private practice, the other side of town. They charged me £40 for an X-ray at the NHS branch, then saw me a week later at their private clinic, charging me a further £80 to take another X-ray which they could’ve obtained from the NHS clinic. I do not trust this dentist and would advise you to steer well clear of them. Reply from CASTLE HILL DENTAL CARE LIMITED Thu, 14 Dec 2017 09:59:46 Z Many thanks for your review and we are sorry to hear that you feel you have been unnecessarily overcharged. However the charges that you have mentioned do not correlate with the standard NHS or our private fees. Also to confirm that x-rays are not taken or repeated without clinical justification. If you would like further clarification on this matter, please do not hesitate to contact us. |
By: | Robert |
| Nov 8 2017 | |||
I've always been nervous of attending dentist's and until recently never found a dentist that I feel comfortable with. That all changed with the dentist @ Castle Hill Dental Centre. The dentist always takes the time to clearly explains what is happening and what they will be doing. Making me feel comfortable and relaxed during any procedure. On my last visit I had four teeth removed and cannot speak highly enough about how I was dealt with. I would have no hesitation in recommending Castle Hill and the dentist and I have already recommended them to several friends and family. Never had an issue with getting an appointment if I had a problem and can't speak highly enough about the clinic. Reply from CASTLE HILL DENTAL CARE LIMITED Thu, 09 Nov 2017 09:08:40 Z Thank you for your positive review and we are delighted to read you are happy with the care you have received at our practice and thank you for the subsequent recommendations. We look forward to seeing you again at the practice. |
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