Patient Ratings | ||||||||||||
|
By: | Anonymous |
| Jan 12 2022 | |||
My husband and I have been attending this dental practice for over 10 years and we have always been satisfied with the care and treatment. The staff are always kind and helpful the dental hygienist is the best one we have ever had. The dentist has always explained the options and we have always received pain free treatment. My teeth have never looked better. We can recommend this dentist, we have to our friends who now also go happily to this practice. I was very frightened of dentists but the dentist was so reassuring we have continued to attend all these years. |
By: | Jane |
| Sep 25 2019 | |||
I came to this practice as a new patient. Although an ex Dental Nurse myself, I had not been for a while. The practice was lovely, very clean and modern. The team were amazing, I saw one of the dentists. I was explained very clearly of my treatment needs and also my options. I'm looking forward to returning. I would recommend this practice to all! Thank you. |
By: | Anonymous |
| Apr 11 2019 | |||
I have had a very mixed experience with this practice. The dental work they do isn't bad, the appointments are quick, and some of the staff members are nice and kind. On the other hand, when I had a complaint related to their vague explanations about hospital referrals, things quickly turned much worse. They cancelled my upcoming appointments without asking me if I wanted to cancel them, justifying it by their perception that I didn't trust them anymore. Moreover, they tried to gaslight me about my own experience rather than believe it when I said it. They also made some remarks that I found offensive, such as insinuating that maybe I just don't understand their English, or asking why they have to explain something differently just for me. They were so hostile that they made me cry. So I would not recommend this practice, solely because of the attitude of certain people that work there and the lack of compassion and bedside manner. I don't rule out that this was all just a misunderstanding, but a good practice should be able to handle complaints professionally instead of getting defensive - not the way University Dental Practice did with me. |
Note: Click on the heading to open
Pictures from the Public | ||||
Popular Local Dentists | ||||