Nothing against the dentists but the receptionists are disgraceful. Cancelling my children's appointments three times in a row resulting in my child losing a tooth and today after 3 days of agony, they have called and cancelled on me last minute blaming: 1) The fact they have no manager 2) They only have one receptionist who is new 3) The fact the dentist has a medical issue so can only work mornings I missed a call from them this morning at 10.56am (despite her saying my appointment was cancelled at lunch) and tried to call back. I was caller number 1 for eight minutes and the call was cut off in the end. A disgusting, disgraceful service, we will be making a formal complaint regarding this.

My daughter been to East Street dentist today 14/5/21 where she saw the hygienest who was very rude and abrupt instead of helping or advising her about cleaning or brushing she did the opposite and tell her off about the condition of her gums yet when visiting the dentist.she told her teeth were fine but just need ed to see the hygienest. My daughter was in tears when I arrived home from work need to treat people with a bit of respect