Patient Ratings | ||||||||||||
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By: | Anonymous |
| Sep 30 2019 | |||
Visited on numerous occasions with extreme tooth ache, even after doing xrays unable to find the reason for the problem.
In so much pain after a few weeks had no choice but to leave and join another dentist. On my first visit to my new dentist the problem was diagnosed and sorted immediately.
Very annoying that I had paid for an xray at Phoenix and yet they failed to spot the problem and left me to suffer for longer than needed. Reply from Phoenix Dental Kingswood Wed, 02 Oct 2019 10:24:25 +0100 Dear Patient, Thank you very much for your feedback, it is very much appreciated as we always endeavour to improve the services we provide for our patients. We are so sorry to hear that you are unhappy with the service that you received at our practice and would like to apologise for any inconvenience this may have caused you. On review of your comments, I would ask that you contact the Practice Manager on 0117 9674132 to discuss your concerns. Kind Regards Patient Support |
By: | Anonymous |
| Mar 21 2019 | |||
Waiting room wasn't busy, but had an inordinatly long wait just to actually tell somebody that we had arrived! Very antiquated. My Doctor's has an electronic system, thereby minimising waiting times.
Service from Dentist as always great. |
By: | Donna86 |
| Nov 5 2018 | |||
Absolutely brilliant with treating my son. Had to get emergency dentist appointment 4 him and they got him in straight away. Can not fault rhis dental practise. Reply from Phoenix Dental Kingswood Mon, 05 Nov 2018 13:59:59 Z Dear Patient, Thank you for the very kind comments that you have made regarding our practice and for taking the time to leave them; it is very much appreciated. We are delighted that you have been happy with our practice overall and do hope that your satisfaction continues. We look forward to welcoming you back to the practice in the future. Kind Regards, Patient Support Team |
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