Patient Ratings | ||||||||||||
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By: | Anonymous |
| Feb 25 2019 | |||
I joined the practice as an NHS patient in September 2018, with one particular dentist, and after having root canal treatment and a crown with him I have been extremely impressed with his expertise and professionalism. He treated me with the utmost respect and kept me informed throughout my treatment, which took away any concerns I may have had. |
By: | Anonymous |
| Nov 6 2018 | |||
I always had most professional treatment where I was well informed about the current and next stages of the procedures. I was seen punctually for appointments and all staff were most polite and professional. The results were excellent. |
By: | Anonymous |
| Mar 30 2019 | |||
I was seen by a dentist 6-monthly for years, and became increasingly concerned about the decrease in treatment at each regular appointment. I was an NHS patient and from the sales pitch I got the impression I needed more work done but he'd only do it if I paid for private care. He was right - when I moved to another dentist I needed 2 fillings and had receding gums which obviously were long-standing issues that didn't just happen in the last 6 months. Never again. Reply from Darren Bywater Dental Care Sun, 31 Mar 2019 14:49:05 +0100 Dear Anon, I'm sorry to hear that you have had a bad experience, especially when we strive to provide the ideal care to our patients which is always borne out by our usual highly recommended reviews. However from your response we are confused as to where you have been a patient and which dentist you have seen. It would be helpful if you provided your details in order that we can check our records and follow up your comments. If you don't want to provide your details on a public forum then by all means contact the practice directly on 01332 550926 or email our admin team at mel@darrenbywater.co.uk, or write a letter to Darren Bywater Dental Care, 2 Main Avenue, Allestree, Derby DE22 2EF or pop in and speak to one of our admin team in private. After that we can investigate your comments and provide you with a full response. Kind regards Darren Bywater Dental care |
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