I visited this dentist initially for a checkup and was not very pleased with the service. She only looked at my teeth, no physical intervention, and took an x-ray. She did not offer to carry out a scale and polish, which I was expecting as part of the check up. I was told I needed further treatment and to book another appointment, which I did straight away. The next time I returned, the receptionist said that there was no dentist available as she was working at another branch that day. I asked why nobody had contacted me to tell me that and was told that a text had been sent, but I did not receive it. I was extremely annoyed as I had taken time off work to attend this appointment. I could not believe it, but the next appointment I made, exactly the same thing happened again! This time the dentist was off sick and once again I had not been informed in advance. Needless to say, I have not bothered to return to this dentist, and have found a much more efficient and customer friendly practice elsewhere.I also feel ripped off because I never did get the scaling done, even though this cost is meant to be included in the price. I would never recommend this practice to anyone.
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