Time2:10 Date :25/07/2020 I tried calling them earlier in the morning that any chnace I can change my appintment as my daughter is not well and we are in hospital but they refused to change and asked to come . Again I was calling them to inform I am in emergency with my baby daughter still they did not accept me for 10 mins late ,hence they asking me to pay off rest £35 total 65 and they will give hygiene clen for 10 mins. However they already took someone inside just after 2 pm and they took my £35 deposit. Very carefully before you go there .it's day light Robery .it's a very poor practice interm of hygiene clen and morality ,imagine this crisis time someone is robing £35 .the total decisions was made by hygienist SARA Date of experience: 25 July 2023

I have been going here for years. I thought it was a nice dentistry. Unfortunately I am having to now make a negative review. I went for a general check up polish and clean. (Band A). The dentist advised I needed a filling therefore I will now pay (Band B). I asked him can he clean and polish. He blatantly refused and referred me to his hygienist at a cost of £57.50. Now fair enough I have stains on my teeth due to smoking therefore this will require the hygienist. But the man actually refused to clean and polish my teeth when this is included in Band a- b and said its down to his discretion. I said fine but obviously they require a clean otherwise you would not refer me to the hygienist. I am highly disappointed in these work ethics. This Dr blatantly didn't want to clean my teeth and wants me to pay the extra money. This is disgusting because if I can't afford a hygienist this dentist who is supposed to be helping me take care of teeth doesn't actually care at all. It is In fact just a money making scheme he has here. Once my filling is done I will no longer be going to this dentist. I will also no longer recommend anyone to go there. Disgusting behaviour.