receptionists are friendly but do NOT give correct appointment information. I was told I could have a filing when my tooth broke on Friday, but when i arrived for my appt. on Tuesday morning and waited 30 minutes to be seen after my appointment time, the dentist said I had to come back for the filing as he did not have time. I was treated like I didn't know my own health and treatment even though I did, and the dentist was dismissive and said he had been working since 8am like that was a factor in my treatment. The NHS still charges patients and NHS dentists should treat patients like clients not just dismiss them as if they are doing them a favour. The practice manager was also clueless and unhelpful and I have been asked to be removed from their list. I will find a better dental practice to attend.
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