I attended this clinic as a new patient. On the way to the clinic I contacted them to enquire about parking. On the telephone conversion the receptionist was very rude and unprofessional. Upon arriving at the clinic, I voiced my concerns to the practice manager however she indicated that she does not believe me and refused to see me and my 10 month old baby. I find this beyond unprofessional and I am glad that I did not become a patient in this clinic. I would not recommend this clinic and would advise others to avoid

- Hard to get through to book an appointment. It always runs to voicemail. - Never on time for appointments - on two separate occasions I have been kept waiting for an hour with no apology from dentist. - The dentist didn't fill me with confidence saying she hadn't done the type of filling I needed before but it should be alright?? Hmmm!! - Also wanted me to have two other white fillings replaced which were not actually needed (see below). Since the last awful experience, I joined another dentist which was recommended to me in Dagenham who have been fantastic. They answer the telephone, they are friendly and you don't have to wait months for an appointment! They checked my teeth thoroughly and said I didn't need those extra fillings she was trying to charge me private for! I did need other fillings though which were all white and covered under Band 2! Saving me lots of money as at All Smiles they wanted to charge me privately per filling.
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