I have been a patient at Conduit Dental Clinic for many years, but have not had to trouble them since just before the first lockdown. However, to my dismay one of my incisor teeth gradually worked loose and in blind panic I contacted the receptionist who arranged an emergency appointment for me. The dentist I saw confirmed that the tooth was past saving and an appointment was made for a few days later to take the impressions for a false tooth to be added to my existing small part-denture. The addition was completed and ready to collect only two days later., This was a first class service, and I appreciated the speed in which the whole situation was dealt with and the kindness and professionalism of the staff . I am one happy NHS patient who can now smile with my mouth open, and eat Christmas dinner without worrying about the loose tooth disappearing into the pudding. Thanks guys. Happy Christmas.