I set out a dental plan with the dentist. He is half way through this plan ( having extracted teeth and taken moulds). When I called to make an appointment I was told that they a) are changing business names b) no longer able to see me asa patient. I’m not able to get my moulds and records of treatment. Reception has been quite rude. I’ve spent a great deal of money at this dentist in a very short space of time and I would like to escalate my complaint.
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