Patient Ratings | ||||||||||||
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By: | michael esho |
| Jan 3 2018 | |||
very friendly experienced and professional staff .i was very satisfied with service
i highly recommended |
By: | Mike Graham |
| Sep 14 2017 | |||
I have been with this surgery for over 30 years and have always been delighted with the service I have received.
Obviously the dental surgeon is key to treatment received and is extremely knowledgeable, professional, gentle and thorough. I am always told what they intend to do and after the treatment I am told what to do, what to avoid and this is confirmed in writing. The dental surgeon stresses that I can contact them on their mobile phone at any time if there is a problem. Fortunately this has never been necessary but it is reassuring.
The surgeon is always assisted during treatment and the assistant is really on the ball, professional, polite and attentive.
My habit is to arrive early for my appointment so I have been able to observe the way clients are dealt with at reception and over the phone. Coincidentally on the last occasion I was there, this week, I mentioned to the surgeon how well the receptionist had dealt with a relatively difficult call. The receptionist has been with the surgery for many years and their experience shines through. On a personal basis I have always been impressed with the reception point. Appointments are given, confirmed on a card with full details of the surgery and, these days, confirmed with a message on my mobile phone. depending on the type of treatment planned pain killers and/or antibiotics are given on arrival. The receptionist is aware that I cannot take penicillin and a suitable alternative is available,
I have noticed that the equipment in the surgery, the x ray room and the operating room have all improved over the years. I have the impression of a state of the art set up where cleanliness and hygiene is regarded as vital.
People do not look forward to visiting the dentist but at Windsor Dental Surgery you are put at your ease. What might be an unpleasant experience in some circumstances is never what one finds here. Top class. |
By: | alan |
| Sep 13 2017 | |||
iam very pleased with the service that i have received very good staff and helpful and clean surgery. |
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