Patient Ratings | ||||||||||||
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By: | Ann-marie Smith |
| Jun 7 2023 | |||
After many traumatic experiences with previous dentists resulting in retained roots, l was referred to Rose Lane Dental practice. Yesterday l had the roots removed under local anesthetic. I have been avoiding treatment for months as l was so afraid of complications and effects of anaesthetic. I was treated by Paul Swanson who was so confident, efficient and precise that the procedure was over in 20minutes and completely painless. I realised the reason other private and NHS dentists held Paul with such high regard. My only regret was suffering unnecessary anxiety for months prior to the root extraction. I was warned by people who have undergone root extraction that the pain following is awful. So far l have had minimal discomfort and not required pain relief. Knowing how skillful and experienced Paul is l wouldn't be afraid to undergo any further treatment under his care and can only apologise for being an awkward patient . |
By: | Anonymous |
| Jan 18 2023 | |||
I was very excited to come for a consultation here although when ringing one hour early to tell them I MAY run 10 minutes late out of courtesy, the receptionist then changed her attitude completely and was demanding to know why I’d be late and then telling me the dentist won’t see me. I asked her to speak to him and she answered “I know him well enough” - does she somehow believe she holds a managerial position? Her actions have lead to a competitor gaining 5k from a new client rather than Rose Lane dental practice. She is there to take bookings, not to make clients feel uncomfortable. Very unimpressed. |
By: | Anonymous |
| Oct 16 2018 | |||
I was a very nervous patient - having had a couple of really bad experiences.
I was referred to Rose Lane for a tooth extraction with sedation.
The dentist that referred me does not know the difference this referral has made to me.
Following the extraction I voluntarily telephoned the dentist to make an appointment and join this practice something I would not have done before I usually needed to be in pain to see the dentist. The experience was so good - never thought I would write that about a dentist.
The calm, relaxing, patient focused care I received was outstanding.
I have had my check up and though I have not had to have any dental work done, decided to have some of my ugly amalgam fillings replaced AND I have seen a hygienist.
The difference it has made to me just having my picture taken is amazing I now don't mind laughing and smiling.
I have more appointments booked and am growing in confidence each visit.
Another bonus is their opening hours - early and late appointments are great if you work. |
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