please bear in mind that all my calls are recorded, I phoned on an nhs emergency call, i had an infection that they couldnt treat at the time becasue my mouth was so swollen, i was given antibiotics by them, they told me that the swelling was too bad at the time making treatment harder. so i took the antibiotics, i needed to get the swelling down, this took many courses. once the swelling had come down, i phoned back, having a rude receptionist talk over me none stop, i can see where this bad behaviour comes from as the manager was the same. as soon as i told her the calls are recorded and im not being the abusive one, the phone went dead. please bear in mind i followed their advice, and they then wouldnt treat me and was just rude, the owner of this denist needs to start recording calls on their end so they can hold rude staf accountable. they are allowing this behaviour as their staff will no doubt say i was the rude and abusing one.

They called me for an emergency appointment then told me they would call back. They didn't. Then the dentist called me the following day to say they couldn't help even though I was in pain. The dentist prescribed me antibiotics instead over the phone. When I arrived at the chemist they had no record. In other words he never bothered. Never use this practice.