Every time I received outstanding service. All my family members are registered with the lady dentist downstairs. She is really nice, even my three year old daughter stopped being scared of dentists now! Once I was 30min late for my appointment and they still accepted me. Waiting times are very reasonable too. I would highly recommend this practice.
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I am one of those who are terrified of going to dentists. But it helps to have doctors who understand this and treat you as a human being not as a crash test dummy. This place is so good because my dentist and their assistant both are really professional but compassionate at the same time. Some dental treatment do hurt, but not more than absolutely necessary. The support staff is really good as well. I have never had issues getting an appointment. They do ask if you are in pain and take that into consideration in giving you an appointment. Communication is always good, I never felt like I was rushed. Never had any mess up in appointments either. They always treat me with respect and dignity And believe it or not, it reassures me to see smiling faces around me when I am going in for a dental treatment that I expect to be painful. I have had several appointments here - for routine checkup, cleaning and polish, tooth extraction etc. I like that I can call up and report any issues and they would listen and help me out. I would recommend them to anyone.
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The dentist has been my dentist for more years than I can remember and is a top drawer professional.
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