I have been left extremely dissatisfied with the service I have received. I asked to be referred to the maxillofacial department due to problems with my teeth, which the dentist did. However, I was told by the dentist I would have to wait 3+ weeks afterwards before I could have any dentures fitted. I have now been informed by another dental practice that this information is incorrect and in fact I should have had an impression made so that an immediate denture could be fitted, with the understanding that there would be gum changes. Upon phoning Moti, they could not have been less interested and informed me the dentist was leaving anyway, they needed to change the time of my appointment and there is nothing they can do about the immediate dentures as this should have been done by now. The fact my confidence and self esteem are effected by not having teeth is of no concern to them, despite not giving me the correct information. I will be making a complaint
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