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Patient Ratings | ||||||||||||
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![]() | By: | Anonymous |
| May 18 2023 | ||
Receptionist was obstructive and refused to ask the actual clinical staff about my infected tooth when I called. They were adamant I had to pay for a consultation for an issue that recurs every few weeks (for which there were no appointments anyway). Infection spread to my throat and I ended up 9hrs in the walk-in centre. Reception staff deliberately obstructive and no replies whatsoever to my emails - They’d rather risk your health than make a simple enquiry to the Dentist in the next room. Taking the matter to the Ombudsman. |
![]() | By: | Anonymous |
| May 18 2023 | ||
Receptionist was dismissive and wouldn’t refer my infected tooth to actual clinical staff, they were adamant I had to pay for a consultation for an issue that recurs every few weeks (for which there were no appointments). This is neither practical nor affordable. Infection spread to my throat and I ended up 9hrs in the walk-in centre. Reception staff deliberately obstructive and no replies whatsoever to my emails. They’d rather risk your health than ask a simple enquiry to the Dentist in the next room. I’m in excruciating pain and taking the matter to the Ombudsman. |
![]() | By: | Anonymous |
| Sep 20 2021 | ||
From the moment you walk into Dental Elements you are made to feel welcome. From the receptionist to the dentist very well organised and professional. My treatment today was excellent. The dental nurse was friendly and helpful and dentist Jenny was absolutely lovely. She did a fabulous job on my teeth, asked me if I was having any trouble with my teeth, we discussed this together and as she started her work, kept me informed as to what was happening. Very pleased with this dental practice and will be returning in six months for my next appointment. |
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