Patient Ratings | ||||||||||||
|
By: | Louise |
| Aug 2 2019 | |||
I've just been for my appointment and i was absolutely terrified. The staff were lovely and the dentist was very understanding of my anxiety and and took everything slow and explained exactly what she was doing. Would highly recommend to go to these people if your scared of the dentists |
By: | Anonymous |
| Jun 4 2019 | |||
I called the surgery today to make a routine check up for my three children- only to find that i have been taken off the books for this surgery. A very rude receptionist informed me that i had not been keeping up with appointments. I asked 'What appointments?' as i had not had any letters, phone calls or texts to say they were due for a check up. She then said 'It is not our responsibility to tell you when you are due a check up." Absolutely disgusting. I enquired why we were not informed that we were to be taken off the books and she said "That is not our responsibility as we have 1,000s of patients." I live opposite this surgery and am totally disgusted by this lack of care. When my children last saw the dentist I was told that there were no issues with my children and that I should make an appointment before my eldest son starts high school to see if he needs braces....which is what i am doing!!! I am totally disgusted by this surgery and their complete lack of care in their actions, to just take you off their books without any communication. |
By: | Anonymous |
| Dec 13 2018 | |||
The most professional, inviting, welcoming and friendly practice in which I have ever visited. I have attended this practice for over 20 years and have never, ever been less than satisfied. The dentists are professional, welcoming, attentive, empathetic, sensitive and just lovely. All nurses are amazing at their jobs and make each and every patient feel like an individual which is important to myself and other patients. Being called by your chosen name whether that be Miss/Mrs or by your first name adds a personal touch.
If ever there is a wait for the dentists, there is always a sincere reason behind this and if I have ever needed an appointment as an emergency, I have always been see as priority which is why I understand that the dentists are then due likely to run behind.
Reception staff are accommodating, happy, smiling and professional and always speak in the correct manner towards patients. If ever I have needed to see somebody other than my regular dentists, then I have been made aware of this prior to the appointment.
Overall, I am always incredibly satisfied with this dental practice and would never go anywhere else. I would also highly recommend to any patient wondering whether to join the practice. |
Note: Click on the heading to open
Pictures from the Public | ||||
Popular Local Dentists | ||||