Patient Ratings | ||||||||||||
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By: | Anonymous |
| Jun 20 2019 | |||
I have been with this practice for over 5yrs now. I developed a mouth infection and was unable to eat or drink because of the pain I was in but when I rang in for a emergency appointment the receptionist was very rude and abrupt and told me there are no emergency appointments available. I then explained i'm in too much pain but the answer was the same. Please poplar road practice managers, train your staff to be polite and considerate as you will lose patients! I'm looking to move after this incident and I'm sure other dentist's are better and do offer same day appointment's for emergencies! Bad customer service here! |
By: | YM |
| Apr 8 2019 | |||
Thank you so much for dealing with my emergency problem. I was seen promptly on the same day. The dentist was friendly and professional, and made me feel at ease. I’m so grateful.. cannot fault from start to finish. Thanks again for getting me out of that horrendous pain! |
By: | Anonymous |
| Jan 12 2019 | |||
I was in pain and needed an appointment urgently.
Poplar Dental Practice were very accommodating and offered me an appointment the next day.
From start to finish, the reception staff, nurse and dentist all looked after me and sorted out my issue.
The dentist i saw had a great mannerism and was very patient with me as he could tell I was very nervous.
Will definitely be going back. |
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