- Dentist Information
- mydentist is a dental surgery near Berwick Upon Tweed and provides a list of procedures with a price list listed below if available. The surgery has 13 reviews with a rating of 3.5 stars out of 5.
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Dentist Location and near by additional services
Patient Ratings
Excellent 8Good Ok Poor Terrible 5Patient Reviews
mydentist
By: Anonymous Rating:.. 
Sep 30 2019 Rang to make an appointment, receptionist were really friendly and helpful. Made an appointment, when I went to the dentists again the receptionist were welcoming and friendly, nurse and dental made me feel at ease and not worried as was a little bit nervous. Teeth felt nice and clean after the scale. Would definitely recommend this practice.
Original Comment Report...mydentistBy: Anonymous Rating:.. Sep 30 2019 Can’t complain about the service. All staff go above and beyond. Lovely dental practice
Original Comment Report...mydentistBy: Anonymous Rating:.. 
Dec 21 2018 Waited 8 weeks for an appointment with toothache, arrived for appointment to be left in the waiting room for over an hour!! – after returning to reception to find out if this was normal! to discover the receptionist hadn’t checked me in on the system!! Great “well done” this is despite the Dental Nurses seeing me sitting in the waiting room while they were collecting other patients. – Customer service not a high priority in this practice.
Original Comment Report...Reply from mydentist, Castlegate, Berwick Upon Tweed
Mon, 31 Dec 2018 15:21:42 Z
Dear Patient, We are so sorry to hear that you are unhappy with the treatment that you received at our practice and would like to apologise for any distress or inconvenience this may have caused you. On review of your comments, I would ask that you contact the Practice Manager on 01289 306 477 to discuss your concerns. Kind Regards Patient Support- Write a Review
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