Heath Street Health Centre |
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Heath Street Health Centre is a GP Practice in Birmingham and provides a list of services listed below if available. This GP practice has 5 reviews with a rating of 1 out of 5. |
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| The table below is a standard list of gp practice metrics that are complied annually for practices in England. You can use this list to see how Heath Street Health Centre is doing in areas that may be important to you. |
| Health Metric | Detail | Indicator |
|---|---|---|
| Cervical Screening Ages 25 to 49 | 627 individuals have been screened out of a possible 1,236 eligible people.A total of 50.7% of possible patients have been screened which is below the 80% requirement. The GP practice needs to sceen another 362 people to hit the required 80% screening target. | 627 |
| Cervical Screening Ages 50 to 64 | 186 individuals have been screened out of a possible 265 eligible people.A total of 70.2% of possible patients have been screened which is below the 80% requirement. The GP practice needs to sceen another 26 people to hit the required 80% screening target. | 186 |
| Overall number of GP appointments | 2,144 Number of appointments in Aug 2023 from a practice list size of 6,245 patients | 2,144 |
| Face to face appointments | 1,058 Face to Face appointments in Aug 2023 which is 49.3% of the total number of appointments. | 1,058 |
| Home Visits | 56 Home Visits in Aug 2023 which is 2.6% of the total number of appointments. | 56 |
| Telephone appointments | 1,030 Telephone appointments in Aug 2023 which is 48% of the total number of appointments. | 1,030 |
| Unknown appointments | 0 Unknown appointments in Aug 2023 which is 0% of the total number of appointments. | 0 |
| Video call appointments | 0 Video call appointments in Aug 2023 which is 0% of the total number of appointments. | 0 |
Patient Ratings | ||||||||||||
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Patient Reviews
 | By: | Anonymous |
| Aug 11 2022 | ||
The worst surgery ?? the receptionist have bad attitude ?? towards patients no good communication at all that why I saw people come and swear at them they well deserved it they sit talking to each other eating in front of the desk that ate very very bad receptionist no good manner at all | ||||||
| By: | Anonymous |
| Jun 3 2022 | ||
Their Phone queuing system is agonisingly frustrating and doesn't work on 'first call first serve' basis and it's been 5 days I am calling for a simple appointment for my 7 year old. I call exactly at 8am when they open and mostly number 5 to 7 in queue waiting for an hour and half on phone call to get to operator to hear that their is no appointment left for today's please call at 8 tomorrow or I she can book an appointment for next week. While my partner calling at 8.05am from his phone given number 25 in call queue and jumps to position 15 in the same time I jumped 5 positions. How could you spend 90 minutes giving 5 appointments. You are frustrating patients and discouraging them by leaving them untreated before they get better themself. The system is designed not to serve but frustrate and turn away patients. I am still on phone now at 9.51 on position one (since 40 minutes) jumping from position 5 when I called at 8.01am this morning an I know I will be told to call tomorrow or book next week. Its been a week like this. Sad | ||||||
| By: | Dee |
| Oct 18 2021 | ||
One of the worst doctors surgeries I’ve every come across. I’ve had probably 15 different doctors within the year, most doctors are experienced then others, I’ve been on the on the wrong medication for over a year and when I do finally get the right medication they try and stop it. Doctors are rude and have no manners. I would advise to stay away. | ||||||
