London Road Health Centre |
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3.2 
17 Reviews London Road Health Centre 84-86 London Road, Bedford, Bedfordshire, MK42 0NT Phone : Web :http://www.londonroadsurge.. Email :. EPS : Available .... CQC : 
Status : Closed
London Road Health Centre is a GP Practice in Bedford and provides a list of services listed below if available. This GP practice has 17 reviews with a rating of 3.2 out of 5 and a CQC rating of Good. |
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| The table below is a standard list of gp practice metrics that are complied annually for practices in England. You can use this list to see how London Road Health Centre is doing in areas that may be important to you. |
| Health Metric | Detail | Indicator |
|---|---|---|
| Cervical Screening Ages 25 to 49 | 2,648 individuals have been screened out of a possible 4,208 eligible people.A total of 62.9% of possible patients have been screened which is below the 80% requirement. The GP practice needs to sceen another 719 people to hit the required 80% screening target. | 2,648 |
| Cervical Screening Ages 50 to 64 | 1,137 individuals have been screened out of a possible 1,657 eligible people.A total of 68.6% of possible patients have been screened which is below the 80% requirement. The GP practice needs to sceen another 189 people to hit the required 80% screening target. | 1,137 |
| Overall number of GP appointments | 11,588 Number of appointments in Aug 2023 from a practice list size of 21,217 patients | 11,588 |
| Face to face appointments | 7,341 Face to Face appointments in Aug 2023 which is 63.4% of the total number of appointments. | 7,341 |
| Home Visits | 0 Home Visits in Aug 2023 which is 0% of the total number of appointments. | 0 |
| Telephone appointments | 1,662 Telephone appointments in Aug 2023 which is 14.3% of the total number of appointments. | 1,662 |
| Unknown appointments | 316 Unknown appointments in Aug 2023 which is 2.7% of the total number of appointments. | 316 |
| Video call appointments | 2,269 Video call appointments in Aug 2023 which is 19.6% of the total number of appointments. | 2,269 |
Patient Ratings | ||||||||||||
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Patient Reviews
 | By: | London R |
| Nov 26 2018 | ||
I had hearing loss in my right ear after starting Ear Drop proscribed to me by a doctor at London Road. After speak to NHS 111 they advised me that I needed a call back from my doctor to assess whether I needed an appointment or not.
I called the surgery and was told that I would get a call back as requested. After waiting for 3+ hours I decided to attend the Doctors surgery and find out what was happening.
I was told by the receptionist that someone did call me and that I did not answer. As I only have one phone (my mobile) and this did not ring, I can assure you that this is not the case!
I was then told there was a note on the system that I needed to make an appointment. If I had not gone to the doctors to see what was happening I highly doubt I would of ever found this out!!!
Very unprofessional service! | ||||||
| By: | Anonymous |
| Jun 22 2018 | ||
I was feeling very unwell, the receptionist was kind and supportive, she offered me an almost immediate appointment wit the Nurse Practitioner, who recognized the need for a referral to the hospital. She was kind , reassuring and explained her decision. She confirmed ny approval. | ||||||
| By: | Anonymous |
| Mar 31 2019 | ||
I have been at this surgery for some years now as a patient.
I think that the staff and the doctors need to be given praise for the hard jobs they do. I myself have never had an issue getting an appointment and yes the phone rings for a while Before answering but when you see how busy they are patients should understand that the phone will unlikely be answered immediately. I have also seen patients giving the staff a hard time at the desk i feel this is unfair they are doing ther best to accommodate all patients. The surgery is always clean and tidy and staff and doctors are always friendly and helpful | ||||||
