Victoria Cross Surgery |
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Victoria Cross Surgery is a GP Practice in Swindon and provides a list of services listed below if available. This GP practice has 51 reviews with a rating of 3.2 out of 5. |
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| The table below is a standard list of gp practice metrics that are complied annually for practices in England. You can use this list to see how Victoria Cross Surgery is doing in areas that may be important to you. |
| Health Metric | Detail | Indicator |
|---|---|---|
| Cervical Screening Ages 25 to 49 | 1,023 individuals have been screened out of a possible 1,731 eligible people.A total of 59.1% of possible patients have been screened which is below the 80% requirement. The GP practice needs to sceen another 362 people to hit the required 80% screening target. | 1,023 |
| Cervical Screening Ages 50 to 64 | 588 individuals have been screened out of a possible 820 eligible people.A total of 71.7% of possible patients have been screened which is below the 80% requirement. The GP practice needs to sceen another 68 people to hit the required 80% screening target. | 588 |
| Overall number of GP appointments | 3,464 Number of appointments in Aug 2023 from a practice list size of 9,741 patients | 3,464 |
| Face to face appointments | 3,210 Face to Face appointments in Aug 2023 which is 92.7% of the total number of appointments. | 3,210 |
| Home Visits | 0 Home Visits in Aug 2023 which is 0% of the total number of appointments. | 0 |
| Telephone appointments | 194 Telephone appointments in Aug 2023 which is 5.6% of the total number of appointments. | 194 |
| Unknown appointments | 60 Unknown appointments in Aug 2023 which is 1.7% of the total number of appointments. | 60 |
| Video call appointments | 0 Video call appointments in Aug 2023 which is 0% of the total number of appointments. | 0 |
Patient Ratings | ||||||||||||
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Patient Reviews
 | By: | Anonymous |
| Aug 22 2022 | ||
Good doctors and nurses. Some rude receptionists. Hard to get appointments a lot of the time. | ||||||
| By: | Anonymous |
| May 2 2022 | ||
Receptionists are very unhelpful. Can't book an appointment to see a doctor when you need to actually see a doctor and one receptionist in particular is very rude and condescending. It was a struggle to get an appointment before Covid and lockdown, impossible now that restrictions have been lifted. They are still doing phone consultations. Better off going private instead | ||||||
| By: | Xiafalcon |
| Nov 23 2022 | ||
Medical staff are good, but Reception is appalling. I've heard them chatting when sitting in the waiting room while the phones ring. I'm writing this now while holding on for someone to speak to about my elderly mother, and been first in the queue for 10 minutes. They're chatting away happily I guess. God help anyone who needs urgent care, or is desperately seeking help. I've no idea why these staff are still there, they do not perform the role they were employed to do and people suffer as a result, which doesn't seem to bother them at all. Head receptionist sets the tone for everyone else, even those who try to do a good job. I'm still on the line, btw. Good luck. Register somewhere else if you want to get through to someone when you need them. | ||||||
