Hilary Cottage Surgery |
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3.2 
5 Reviews Hilary Cottage Surgery Keble Lawns, Fairford, Gloucestershire, GL7 4BQ Phone : Web :http://www.fairfordsurgery.. Email :. EPS : Available .... CQC : 
Status : Open
Hilary Cottage Surgery is a GP Practice in Fairford and provides a list of services listed below if available. This GP practice has 5 reviews with a rating of 3.2 out of 5 and a CQC rating of Good. |
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| The table below is a standard list of gp practice metrics that are complied annually for practices in England. You can use this list to see how Hilary Cottage Surgery is doing in areas that may be important to you. |
| Health Metric | Detail | Indicator |
|---|---|---|
| Cervical Screening Ages 25 to 49 | 746 individuals have been screened out of a possible 1,000 eligible people.A total of 74.6% of possible patients have been screened which is below the 80% requirement. The GP practice needs to sceen another 54 people to hit the required 80% screening target. | 746 |
| Cervical Screening Ages 50 to 64 | 644 individuals have been screened out of a possible 848 eligible people.A total of 75.9% of possible patients have been screened which is below the 80% requirement. The GP practice needs to sceen another 35 people to hit the required 80% screening target. | 644 |
| Overall number of GP appointments | 3,457 Number of appointments in Aug 2023 from a practice list size of 7,811 patients | 3,457 |
| Face to face appointments | 2,836 Face to Face appointments in Aug 2023 which is 82% of the total number of appointments. | 2,836 |
| Home Visits | 0 Home Visits in Aug 2023 which is 0% of the total number of appointments. | 0 |
| Telephone appointments | 590 Telephone appointments in Aug 2023 which is 17.1% of the total number of appointments. | 590 |
| Unknown appointments | 31 Unknown appointments in Aug 2023 which is 0.9% of the total number of appointments. | 31 |
| Video call appointments | 0 Video call appointments in Aug 2023 which is 0% of the total number of appointments. | 0 |
Patient Ratings | ||||||||||||
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Patient Reviews
 | By: | Anonymous |
| Sep 16 2019 | ||
Long time answering telephone at 5.40pm then in a queue and when answered phone was immediately cut off.
Tried again at 5.45. 10 minutes ringing without ANY response and eventually got a "queue message". After another 14 minutes phone appeared to answer an immediately cut off.
Tried a third time - approx 6pm - answered immediately, put in a queue and promptly cut off. | ||||||
| By: | Hilary C |
| Sep 10 2019 | ||
Thank you for the help you gave my granddaughter, who was taken poorly while staying with us. Reply from Hilary Cottage Surgery Wed, 11 Sep 2019 09:39:03 +0100 Thank you for taking the time to leave your comments on the NHS website. We value and learn from all feedback, both positive & negative, left by our patients. On behalf of the practice we would like to thank you for your kind comments. We are constantly evaluating our practice to ensure we deliver the best possible care for our patients and your feedback is greatly appreciated. We will share this with the whole of our practice team. The Surgery Team. | ||||||
| By: | Hilary C |
| Feb 20 2019 | ||
This is an altogether remarkably good surgery where I have been registered for over nine years and I consider myself really lucky that this is my surgery. The doctors, nurses, pharmacist, phlebotomists, therapists and particularly the receptionists are really quite excellent. It seems a harmonious and effective team.
Yes, sometimes you have to wait for an appointment for a few days but that should not be a surprise to anyone in Britain today.
One minor gripe is that at peak times it can be a bit tricky to park without impinging too much on the neighbors, but that would not be an easy fix.
The Systm Online app for iOS is (was? I have given up on it) terrible. But then I rather speak with the ever helpful pharmacists.
I really like the appointment reminders using SMS. Reply from Hilary Cottage Surgery Thu, 21 Feb 2019 13:18:41 Z Dear Patient, On behalf of the practice we would like to thank you for taking the time to leave your feedback on the NHS website as we value and learn form any feedback received. We are constantly evaluating our practice and services to ensure that we deliver the best possible care and treatment for our patients, and your comments are greatly appreciated. We will share this with the whole of our practice team. The Surgery Team. | ||||||
