Donnington Medical Practice

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    star rating
    2.9
    17 Reviews
    Donnington Medical Practice
     The Health Centre,
     Wrekin Drive,
     Donnington,
     Telford,
     Shropshire, TF2 8EA
    Phone :
    Web :http://www.donningtonmedic..

    Email :.

    EPS : Available
    .... CQC : CQC Rating

    Status : Closed
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  • Provider Information
  • Donnington Medical Practice is a GP Practice in Telford and provides a list of services listed below if available. This GP practice has 16 reviews with a rating of 2.9 out of 5 and a CQC rating of Good.

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  • Provider Services
  • Asthma Clinic
  • Child health and development
  • Child Immunisations
  • Drug and alcohol Services
  • Learning disability health check
  • Minor surgery (removal of moles,skin lesions)
  • Phlebotomy
  • Primary care counselling service
  • Smoking cessation clinic
  • Travel health with yellow fever
  • Travel health without yellow fever
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  •  Provider Performance
    The table below is a standard list of gp practice metrics that are complied annually for practices in England. You can use this list to see how Donnington Medical Practice is doing in areas that may be important to you.
    Health MetricDetailIndicator
    Cervical Screening Ages 25 to 491,666 individuals have been screened out of a possible 2,552 eligible people.

    A total of 65.3% of possible patients have been screened which is below the 80% requirement. The GP practice needs to sceen another 376 people to hit the required 80% screening target.
    1,666
    Cervical Screening Ages 50 to 64900 individuals have been screened out of a possible 1,250 eligible people.

    A total of 72% of possible patients have been screened which is below the 80% requirement. The GP practice needs to sceen another 100 people to hit the required 80% screening target.
    900
    Overall number of GP appointments4,845 Number of appointments in Aug 2023 from a practice list size of 14,592 patients4,845
    Face to face appointments4,169 Face to Face appointments in Aug 2023 which is 86% of the total number of appointments.4,169
    Home Visits128 Home Visits in Aug 2023 which is 2.6% of the total number of appointments.128
    Telephone appointments422 Telephone appointments in Aug 2023 which is 8.7% of the total number of appointments.422
    Unknown appointments0 Unknown appointments in Aug 2023 which is 0% of the total number of appointments.0
    Video call appointments126 Video call appointments in Aug 2023 which is 2.6% of the total number of appointments.126


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  • Patient Ratings

    Excellent
    5

    Good
    3

    Ok
     

    Poor
    4

    Terrible
    5

  •  Patient Reviews

    Donnington Medical Practice
    Review SourceBy:Anonymous
    Rating:..Star Rating
    May 31 2019

    I visited the GP and he instructed me to book an appointment with the nurse to have administered the treatment that I needed to have. One receptionist, was very kind, patient and helpful. Then another receptionist got involved. She did everything in her power to keep me from booking the appointment there - which had been requested by my GP from that practice! She kept trying to outsource my treatment to other places and refusing to book the appointment, or postponing saying she wouldnt book it then but that I could come back another time to book it. I patiently explained that i would still wish to book it now and I am aware that it takes some time to get appointments, especially after regular working hours. She said in an angry tone "oh no it doesn't". Of course in the end the earliest appointment they had was in a week's time so there was no need to be rude as my concern about the waiting time was justified. Even if it wasn' though she still had no justificarion for being rude. I had to request for the appintment to be booked multiple times and this lady was frankly rude and unhelpful all the way through.
    Original Comment Report...

    Donnington Medical Practice
    Review SourceBy:Donnington M
    Rating:..Star Rating
    Jan 17 2018

    I got the appointment and convenient time I needed a this year; the practice has surpassed itself dealing with my blood test needs. My disability and transport availability were all taken into account ; thanks very much to the doctors and nurses involved and appreciate the autonomy given me in my case
    Original Comment Report...

    Reply from Donnington Medical Practice
    Sun, 04 Feb 2018 09:35:58 Z

    Thank you so much for your positive feedback. It has been extremely busy over the past few months and all of the team, especially the clinicians, have been working extremely hard. Comments such as these are very much appreciated.

    Donnington Medical Practice
    Review SourceBy:Donnington M
    Rating:..Star Rating
    Oct 1 2017

    I have been a patient of Donnington Medical Practice all my life and cant believe some of the negative reviews that I am reading are about the same practice. Always get an appointment on the day you want. If you want to see a specific GP you can book two weeks ahead. If you ring in you know what number you are in the queue. The Gp will always ring you back if you ask them to. The best practice in Telford. I cannot understand any negative comments.
    Original Comment Report...

    Reply from Donnington Medical Practice
    Sun, 04 Feb 2018 09:40:47 Z

    Thank you so much for your positive feedback. Our team try hard to suit the needs of all of our patients and although we appreciate we do not meet everyones expectations, we feel we satisfy more than the majority which is good. We always act upon any feedback, and try and improve our service to the best of our ability. To receive a comment like yours is very rewarding and very much appreciated.

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    Donnington Medical Practice

    GP Practice in Telford

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