Russell House

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  • Provider Information
  • Russell House is a GP Practice in Wolverhampton and provides a list of services listed below if available. This GP practice has 6 reviews with a rating of 4 out of 5.

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  • Provider Services
  • Asthma Clinic
  • Baby clinic with health visitor
  • Learning disability health check
  • Minor surgery (removal of moles,skin lesions)
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  •  Provider Performance
    The table below is a standard list of gp practice metrics that are complied annually for practices in England. You can use this list to see how Russell House is doing in areas that may be important to you.
    Health MetricDetailIndicator
    Cervical Screening Ages 25 to 49646 individuals have been screened out of a possible 822 eligible people.

    A total of 78.6% of possible patients have been screened which is below the 80% requirement. The GP practice needs to sceen another 12 people to hit the required 80% screening target.
    646
    Cervical Screening Ages 50 to 64535 individuals have been screened out of a possible 653 eligible people.

    A total of 81.9% of possible patients have been screened which is above the required mimimum standard.
    535
    Overall number of GP appointments2,958 Number of appointments in Aug 2023 from a practice list size of 6,414 patients2,958
    Face to face appointments2,958 Face to Face appointments in Aug 2023 which is 100% of the total number of appointments.2,958
    Home Visits0 Home Visits in Aug 2023 which is 0% of the total number of appointments.0
    Telephone appointments0 Telephone appointments in Aug 2023 which is 0% of the total number of appointments.0
    Unknown appointments0 Unknown appointments in Aug 2023 which is 0% of the total number of appointments.0
    Video call appointments0 Video call appointments in Aug 2023 which is 0% of the total number of appointments.0


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  • Patient Ratings

    Excellent
    3

    Good
    1

    Ok
    1

    Poor
    1

    Terrible
     

  •  Patient Reviews

    Russell House
    Review SourceBy:Anonymous
    Rating:..Star Rating
    Sep 25 2019

    I have had many argument over getting a appointment when working ,as the system is only good for unemployed and retired , i do get the impression the receptionists are short and self important but saying that they do have a hard job Best thing at the practice were the doctors all by one , i always asked to see one doctor who was amazing very helpful and understanding if i had a daughter i would have been proud if she was like this doctor ,with out her help i would not have got this far guided me to the right places for help ,and will always be grateful If you need to see a nurse one of them is the best nurse i have seen very Excellent at her job I had to leave the practice due to moving out the area and the only regret was i had to leave the surgery
    Original Comment Report...

    Russell House
    Review SourceBy:Anonymous
    Rating:..Star Rating
    Jul 13 2019

    It's virtually impossible to get an appointment! I have tried countless times when I have needed to see a doctor, tried ringing to book an appointment in advance, and after finally getting through to the reception, I am always told that there are no appointments available and I will have to ring first thing on that particular morning to try and get an appointment! Ringing when they open is ridiculous, it's always taken me at least 10 to 15 minutes to get through, and by that point, all available appointments have already gone! Going in to the practice itself seems to be the best way to get yourself see, which is easier said than done when you work. The reception staff aren't particularly helpful and have always been quite short and abrupt on the phone. I will say, every doctor I have seen has always been so friendly and professional and have all given me so much information and help about medication that I have been prescribed. It's just a shame that it takes so long to be seen by them!
    Original Comment Report...

    Russell House
    Review SourceBy:Anonymous
    Rating:..Star Rating
    May 14 2019

    Hard to get an appointment here. Generally no bookable appointments and you have to ring on the day. Call at 8am and you will have to press twirl for the 5 mins before you speak to some one. Very off putting experience and left me wanting to give up.
    Original Comment Report...

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    Russell House

    GP Practice in Wolverhampton

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