Green Ridge Surgery |
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3.2 
31 Reviews Green Ridge Surgery 671 Yardley Wood Road, Doctors Surgery, 671 Yardley Wood Road, BIRMINGHAM, West Midlands, B13 0HN Phone : Web :http://www.greenridge.co.u.. Email :info.greenridge@nhs.ne. EPS : Available Status : Open
Green Ridge Surgery is a GP Practice in BIRMINGHAM and provides a list of services listed below if available. This GP practice has 29 reviews with a rating of 3.2 out of 5. |
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| The table below is a standard list of gp practice metrics that are complied annually for practices in England. You can use this list to see how Green Ridge Surgery is doing in areas that may be important to you. |
| Health Metric | Detail | Indicator |
|---|---|---|
| Cervical Screening Ages 25 to 49 | 1,026 individuals have been screened out of a possible 1,709 eligible people.A total of 60% of possible patients have been screened which is below the 80% requirement. The GP practice needs to sceen another 342 people to hit the required 80% screening target. | 1,026 |
| Cervical Screening Ages 50 to 64 | 533 individuals have been screened out of a possible 797 eligible people.A total of 66.9% of possible patients have been screened which is below the 80% requirement. The GP practice needs to sceen another 105 people to hit the required 80% screening target. | 533 |
| Overall number of GP appointments | 4,386 Number of appointments in Aug 2023 from a practice list size of 10,113 patients | 4,386 |
| Face to face appointments | 2,928 Face to Face appointments in Aug 2023 which is 66.8% of the total number of appointments. | 2,928 |
| Home Visits | 191 Home Visits in Aug 2023 which is 4.4% of the total number of appointments. | 191 |
| Telephone appointments | 681 Telephone appointments in Aug 2023 which is 15.5% of the total number of appointments. | 681 |
| Unknown appointments | 15 Unknown appointments in Aug 2023 which is 0.3% of the total number of appointments. | 15 |
| Video call appointments | 571 Video call appointments in Aug 2023 which is 13% of the total number of appointments. | 571 |
Patient Ratings | ||||||||||||
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Patient Reviews
 | By: | Anonymous |
| Sep 13 2019 | ||
This evening I rang the surgery at 5ish as I was in urgent need of an appointment for my child. Although I do not visit often I understand the pressures GP surgeries face day to day so I was expecting to be told that I'd need to go to a walk in centre as it was so late in the day to request.
I explained briefly the reasons why I needed an appointment for my 3 Yr old (receptionists aren't nosey they NEED to know some details so they can find the appropriate service for you) and I was told come straight down! I arrived within 5 minutes and was seen straight away and given a prescription for antibiotics for my daughter (not something I could have bought over the counter). I know this is probably due to a cancelled appointment that they were able to make use of but I am so very grateful for the service tonight from reception to doctor.
It saddens me to see the star rating on here isn't higher and some of the comments are negative and unhelpful. If the receptionist had signposted me to a walk in centre I would still have been grateful because;
1-she's doing a great job providing me with alternatives 2-the bigger picture is that I would have been able to have my child seen somewhere and when you feel it is urgent for an appointment you will go anywhere to be seen, surely?
Patients, If it's not urgent then wait or make use of the other services they advertise like the hub or livi. Use the online booking system, don't waste appointments - cancel them so others can use them, visit a pharmacy first, do your part!
Green Ridge staff and doctors, please continue to work hard in these pressured times, I'm 33, I've been a patient for 33 years and will stay, you go above and beyond as far as I'm concerned. Thank you. | ||||||
| By: | Anonymous |
| Aug 19 2019 | ||
I joined this surgery 5 months ago. Have been see by one particular doctor twice. She is a brilliant Doctor and very helpful. Someone you will be comfortable with. Thanks very much. The reception staff are also very helpful. I met one nurse who is also very helpful. They have a very useful mobile options for appoint and repeat prescription. Overall, can't praise enough. However, as they are overstreched that is reflected in telephone pick ups and appintment availability. | ||||||
| By: | Anonymous |
| Aug 7 2019 | ||
I started ringing the surgery at 3pm it’s now 3:34pm. I can only get as far as the soul shattering hold music, I was forced to listen to this for 15 mins before. Had to hang up as it was driving me mad. I’ve had problems with the auto mated system previously so called back still the awful music over and over again and no human voice answering. It’s a real shame as the doctors are usually amazing. 15 mins on hold is unacceptable even by the lowest standards. This happens quite regularly, so much so I may consider changing practice to somewhere I can through to | ||||||
