Park Street Surgery |
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2.5 
19 Reviews Park Street Surgery Park Street, Bootle, Merseyside, L20 3DF Phone : Web :https://www.parkstreetsurg.. Email :. EPS : Available .... CQC : 
Status :
Park Street Surgery is a GP Practice in Bootle and provides a list of services listed below if available. This GP practice has 19 reviews with a rating of 2.5 out of 5 and a CQC rating of Good. |
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| The table below is a standard list of gp practice metrics that are complied annually for practices in England. You can use this list to see how Park Street Surgery is doing in areas that may be important to you. |
| Health Metric | Detail | Indicator |
|---|---|---|
| Cervical Screening Ages 25 to 49 | 631 individuals have been screened out of a possible 1,081 eligible people.A total of 58.4% of possible patients have been screened which is below the 80% requirement. The GP practice needs to sceen another 234 people to hit the required 80% screening target. | 631 |
| Cervical Screening Ages 50 to 64 | 371 individuals have been screened out of a possible 549 eligible people.A total of 67.6% of possible patients have been screened which is below the 80% requirement. The GP practice needs to sceen another 69 people to hit the required 80% screening target. | 371 |
| Overall number of GP appointments | 2,509 Number of appointments in Aug 2023 from a practice list size of 6,603 patients | 2,509 |
| Face to face appointments | 1,732 Face to Face appointments in Aug 2023 which is 69% of the total number of appointments. | 1,732 |
| Home Visits | 0 Home Visits in Aug 2023 which is 0% of the total number of appointments. | 0 |
| Telephone appointments | 777 Telephone appointments in Aug 2023 which is 31% of the total number of appointments. | 777 |
| Unknown appointments | 0 Unknown appointments in Aug 2023 which is 0% of the total number of appointments. | 0 |
| Video call appointments | 0 Video call appointments in Aug 2023 which is 0% of the total number of appointments. | 0 |
Patient Ratings | ||||||||||||
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Patient Reviews
 | By: | Anonymous |
| May 20 2019 | ||
Whilst I fully respect the work of the NHS and can understand how recent cutbacks and other government policies have impacted services, this practice has gone down hill significantly in the past few months. The reception staff are some of the most ignorant, obnoxious people I've ever come across. I appreciate the pressure, but it would be nice to be treated with respect and less like I am an inconvenience to them. ( I can only assume a period spent in the private sector would help). As for the Drs, you never see the same person twice; I appreciate how they are seeking to fulfill the position of a full time GP but with 2 previous GP's leaving to pastures new you begin to wonder what's happened that is so bad! The care recieved is generally satisfactory, you tend to get more care and attention from that of the locum doctors than you do your own. One particular Dr has a bad attitude problem and the other whilst generally helpful, spends more time on holiday than he does at the practice - don't expect this Dr to read your notes or officially diagnosis you however, he is too busy plastering a fake smile on. I've recently noticed how the Nurse Prescriber has left the practice - seems like only she could put up with the place for so long! The practice doesn't even offer simple services like blood tests. Such a shame when it has the potential to be good! I'm grateful of the NHS, but Park St please up your game. My NHS Dentist is miles ahead in care and support. Don't let the hospitals take all the strain The best thing that could happen here is new partners take over the practice or it be sold privately to company in conjunction with the NHS. Maybe then, standards will drastically improve. Time for new management and a swift, no nonsense approach. | ||||||
 | By: | Anonymous |
| Feb 27 2023 | ||
Can't get test result as not available at 8am to ring up, also eform 8am only. Can't speak to manager, as on leave. I don't have anyone to do it on my behalf. What am I supposed to do? | ||||||
| By: | Park S |
| Jun 7 2019 | ||
No advance bookings taken. "Phone on day for appointment", so you phone and can't get through, then by the time you do all the appointments have gone. No appointments on app because no advance bookings are taken. Then just had, "oh here we go, we have a locum TWO weeks today, do you want that?" Er no ta, by then my prescription will have ran out! Stay away, I only go here because I have done since I was born, I know its not the staff and doctors fault but why they have changed not taking future bookings is beyond me. Not everyone is going because they are "sick" as such on the day. Some, like myself are going to get another prescription for something that they will put on repeat but we have to take everyday. Nightmare. | ||||||
